Janneke Zorgt
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Quality improvement

  • For: Care managers and quality officers
  • Deployment: Defined assignment with a set goal
  • Goal: Consistent quality that can be secured
  • Area: Flevoland, Overijssel, Gelderland and Friesland
Janneke providing nursing care
No-obligation introduction

Shall we have a coffee?

Tell me in a few clicks what your organisation needs. I am happy to drop by and get acquainted.

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Step 1 of 5

What do you need support with?

Choose what is closest to your question.

In which care setting?

So I know straight away which client group it concerns.

When is support needed?

An estimate is fine.

When suits an introduction?

I will then agree a date with you.

How can I reach you?

You will hear from me personally and quickly.

No obligation Done in 1 minute Available at short notice
In short

I help care teams make quality on the floor concrete and achievable. Not with thick reports, but with agreements that staff understand and can apply every day.

The quality of care stands or falls with what happens on the floor. A protocol in a folder is of little help if every team, or even every shift, carries it out in its own way. That is why my quality improvement starts with practice: what do staff actually do, where is the uncertainty and which agreement is missing?

I am the developer of the wound care quality tool. Care organisations can obtain this tool under a licence. It is not a protocol, but a workable, practice-based tool to organise wound care in nursing homes safely, consistently and efficiently. You can read more about it at the wound care quality tool. Agreements that come out of it can be put on paper as described at writing a work instruction for care teams.

Many organisations notice that quality slips as soon as new colleagues, stand-ins or flexible workers join. That issue is the subject of the page safeguarding quality when staff change. If your organisation works with a quality nurse, I am happy to think along about how I can support that work. See working with the quality nurse.

The principle is always that the improvement stays with your organisation once my assignment is finished. I work with calm, overview and clear communication, and involve the people who do the work every day.

Schedule an introduction
The approach

What I actually do

Sharpening the question and goal

In an introductory meeting we determine which theme needs attention, who is involved and what should be different afterwards. That becomes the goal of the assignment.

Looking at the floor

I map out how work is currently done, for example with the wound care quality tool and by talking with staff.

Making agreements that work

Together with the team I draw up short, understandable working agreements. They fit your existing policy and can be applied straight away.

Securing and handing over

I make sure the agreements get a permanent place, for example in team meetings or the induction programme, and hand everything over to a permanent contact person.

Care with attention and heart

Janneke talking with a client in a wheelchair
Janneke updating the care records at the desk
Janneke, freelance nurse at Janneke Zorgt
Areas of experience

Available in many care settings

Clear answers

Frequently asked questions

Everything you want to know about quality improvement.

What do you mean by practical quality improvement?

Improvements that staff notice in their daily work. Think of one way of reporting, clear hygiene agreements or a fixed way of working for wound care.

What is the wound care quality tool?

It is not a protocol, but a workable, practice-based tool to organise wound care in nursing homes safely, consistently and efficiently. Care organisations can obtain it under a licence. In an introductory meeting I am happy to show you how it works.

Will you take over our quality policy?

No. Your organisation remains the owner of the policy. I help make it work on the floor and give advice based on my own professional responsibility.

How long does a quality improvement assignment take?

That varies per question. We agree the content, duration and intended result in advance, and the assignment ends as soon as that work has been completed.

Can this be combined with nursing cover?

Yes, that works well. By working alongside the team myself I quickly see where things get stuck. We do record clearly which part of the assignment is care and which part is improvement.

Can you work with our quality nurse?

Yes, gladly. I think along about how I can support your organisation, for example together with your quality nurse. The wound care quality tool and reporting according to SOAP contribute to this.

An introduction without obligation?

Schedule a meeting. I am happy to visit and discuss what I can do for your organisation.

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